Privacy Policy

Information We Collect

When you submit the form on this website, call, text, or email us, we collect the information you provide directly — typically your name, phone number, email address, the property address, and details about the property and your situation. We also collect basic technical information automatically, such as your general location, browser type, and the page you visited, through standard analytics tools.

How We Use Your Information

We use the information you provide to:

• Review your property and prepare a cash offer
• Contact you by phone, text, or email about your property and our offer
• Coordinate the conditional period and any investor viewings, with your involvement
• Maintain records related to the transaction, as required by law

We do not sell your personal information to third parties. We may share limited details with our investor network, our real estate lawyer, and service providers who help us operate (such as our customer relationship management software), strictly for the purpose of evaluating and completing a potential purchase of your property.

How We'll Contact You

When you submit a form on this site or otherwise reach out to us, we may contact you by phone call, text message, and email about your property. Calls may be recorded for quality and training purposes. Some initial contact may be handled by an automated assistant that collects your basic details and arranges a callback from our team.

We send communications in line with Canada's Anti-Spam Legislation (CASL). By submitting the form or otherwise providing your contact details, you consent to being contacted about your property. You can withdraw that consent at any time:

• Reply STOP to any text message to stop receiving texts from us
• Use the unsubscribe link included in any email from us
• Call or email us directly and ask to be removed from our contact list

Message and data rates may apply to text messages, depending on your mobile carrier and plan.

Data Retention

We keep information related to a potential or completed transaction for as long as reasonably necessary to fulfill the purposes described above, and as required by applicable law and real estate record-keeping obligations.

How We Protect Your Information

We take reasonable administrative and technical precautions to protect the information you share with us, including limiting access to the people directly involved in reviewing and processing your request.

Cookies and Analytics

This site may use standard analytics tools (such as Google Analytics) to understand how visitors use the site, and may use conversion-tracking tools (such as the Meta Pixel) to measure the effectiveness of our advertising. These tools use cookies and similar technologies but do not collect your name or contact details unless you submit them to us directly through the form.

Your Rights

You can request access to the personal information we hold about you, ask us to correct it, or ask us to delete it, subject to any legal or record-keeping obligations that require us to retain certain information. To exercise any of these rights, contact us at info@soldsoldsold.ca.

Children's Privacy

This site is intended for adults who own or are involved in the sale of real property in Alberta. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top of this page reflects the most recent changes.

Contact Us

If you have questions about this privacy policy or how we handle your information, contact us at info@soldsoldsold.ca or 587-324-8525.