Frequently Asked Questions
Straight answers to what Alberta homeowners ask us most. If your question isn't here, call us — we're happy to talk it through.
How do you price your offers?
Our team looks at recent comparable sales near the property, its current condition, and what it would realistically cost to bring it up to a sellable standard. We explain the reasoning behind every number — it isn't a lowball figure meant to see what you'll accept.
Are there viewings before you buy?
There are, but not the kind you'd expect from a typical listing. During a short conditional period, a small number of pre-vetted investors from our network view the property, scheduled around your availability. There's no open house and no parade of strangers.
What does it cost me to get an offer?
Nothing. Requesting an offer is free, and there are no commissions, fees, or hidden costs if you decide to move forward with us.
What if I have tenants in the property?
We can often still make an offer on a tenanted property. The specifics depend on the lease and the tenancy situation under Alberta's Residential Tenancies Act — our team will talk through what applies to your property specifically. This isn't legal advice, and we'd recommend speaking with a lawyer if your tenancy situation is complicated.
What if I owe more on the mortgage than the house is worth?
Tell us the numbers and we'll be honest about whether a cash sale makes sense for your situation, or whether another option would serve you better. In some cases there are ways to structure a deal even when there's little or no equity — in others, it genuinely isn't the right fit, and we'll say so.
Can I back out after I get an offer?
Yes. Getting an offer from us is not a commitment. You can take time to think it over, compare it to other options, or decline entirely — no pressure and no hard feelings either way.
Do I need to clean or repair anything first?
No. We buy as-is. Don't clean, don't repair, don't stage — show us the property in whatever condition it's actually in.
How is this different from listing with a realtor?
We aren't realtors or agents, and we don't list your home on the market. We make a direct cash offer ourselves or through our investor network, which trades a public listing and the uncertainty of buyer financing for speed and privacy. A traditional listing can get a higher price if you have time to wait and the property shows well — we'll tell you honestly if that's likely the better route for you.
Will I get the full market value for my house?
Typically not quite full retail market value, because we take on the cost, time, and risk of fixing up and reselling the property ourselves. In exchange, you get speed, certainty, and none of the costs of a traditional sale. We're upfront about that trade-off from the first call.
What areas of Alberta do you cover?
Our team and investor network cover communities across Alberta, including Edmonton, Calgary, St. Albert, Sherwood Park, Spruce Grove, Leduc, Fort Saskatchewan, Red Deer, Airdrie, Lethbridge, Medicine Hat, Grande Prairie, and Fort McMurray.
How soon will I hear back after requesting an offer?
Our team responds within 24 hours of getting your property details, usually sooner. From there, the pace of everything else is worked out together based on your situation.
When do I actually close and get paid?
We work out a closing date together once the conditional period has cleared — it's genuinely built around your timeline rather than one we impose. A real estate lawyer handles the paperwork, and your proceeds land in your account on closing day.
Is my information kept private?
Yes. There's no public listing, no sign on your lawn, and no sharing your situation with anyone outside the small number of people directly involved in reviewing and closing the deal.
What types of properties do you buy?
Single-family homes, condos, duplexes, acreages, and rural properties across Alberta. If you're not sure whether your property qualifies, reach out and our team will let you know.
Still have a question?
Call our team directly, or send over your property details and we'll follow up within 24 hours.
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